If I were to give you one word to define management success, it would be replication. If you had 10 of you working for you, how well would you be doing today? Your answer had better be awesome (otherwise you are going to have to fire yourself!). The fact of the matter is, you were promoted to manager because you were a really good employee. In fact, you were probably the best and that is why you got the manager’s job. If you want to build a great team, simply recruit, train and retain 10 of you!
Now let’s put this theory to practice. How do you do that? Once you identify your standard bearers, who I am assuming have the same qualities and characteristics you have (integrity, work ethic, positive attitude, intellect, relationship skills, etc.) you start to teach them what you did that made you so successful. In other words, you find people like yourself and then you simply teach them, day by day, how to model your success; it’s that simple! If you do this long enough, pretty soon they replicate your performance. Once you have one employee doing this, you simply continue to the next until your entire team models you!
The key here is teaching them how to be like you, not demonstrating how to be like you by doing the job for them. Many managers confuse these two. They think that to model performance and teach people how to succeed they should simply perform a transaction in front of them (for sales managers this would be selling a deal). Once you have demonstrated the right way, and the employee has witnessed it, SHAZAAAM! – they are now just like you! Unfortunately, it does not work that way. There is an old saying, “You can catch a fish and feed someone for a day, or you can teach them to fish and feed them for a lifetime!” In the example I gave, you caught them a fish. What you really need to do is teach them to fish.
Teaching Your Employees to Fish like You!
Let me give you some simple steps to teaching your people how to fish:
Get Your Employees on a Daily Training Regiment: You cannot teach employees by force feeding a bunch of knowledge in a short period of time. You need to teach them bite-size pieces (skills) over time that leads to habit formation. This means first having a training program and then spending no more than 30 minutes per day having them study and learn.
Make them Practice and Role-play: Don’t just preach, but make them practice what you preach. They will never create habits without daily practice and repetition. It is a basic prerequisite to success.
Monitor Their Actions and Behavior: Monitor their actions and behaviors daily to make adjustments. You want to catch mistakes before they become bad habits. By building good habits, over time, the results will always be stellar!
Follow this simple process for 30 days and you will see an exponential improvement in your employees. You’ll see top performers everywhere you look. You’ll see YOU!